This is a guest post by Murray who shares make money online tips at his blog Murlu.com
Twitter has taken the world by storm. As information becomes overwhelming for many people on the net, the promise of 140 character conversations has found a home for many people trying to avoid information overload. Savvy web businesses have found Twitter as a new way to engage previous customers and the potential to reach out to new leads.
There are good ways of using Twitter for your business, but there are certainly bad ways as well. Twitter is a great way to directly contact people that are actively talking about your brand and products. With the ability to create buzz around new products, handle customer support and gain feedback, Twitter is becoming a very helpful and essential tool for both small and big businesses.